Landlord Services
What is your property worth?
Curious about the current value? Ashmore Residential can assist both new landlords as well as experienced landlords with vast portfolios.
Call today on 020 8366 9777
Mon-Fri: 9:00am - 7:00pm // Sat: 9:30am - 5:00pm
Landlords – make us the keepers of your keys
Letting a property with us couldn’t be simpler. In fact, every member of the Ashmore Residential team goes out of their way to keep landlords happy and reassured. We’ve got longer opening times than many of our competitors, so if you’ve got a job during the day you can still get hold of us. It’s just one of the things we do to make managing property and tenants easier.
No matter how many properties you need to let, or how many times you’ve been a landlord before, make us your first choice. Property owners keep on coming back to secure short lets and find reliable long-term renters.
We:
- Offer professional photography, carried out in a single visit;
- Value properties to accurately reflect the market and make sure you get the best price;
- Provide detailed floor plans to increase views for your listing
- Use our local knowledge to point out the best bits of the local area
Your property will appear on our website, major search portals and social media to give you broad yet tailored visibility. This leads to more viewings and the best chance of attracting the right tenant, with the right budget.
We’ve negotiated hundreds of lettings, thanks to the dedicated work of our trained staff. Our experience in working closely with tenants means we can see both sides in all lettings situations and help you communicate effectively with renters.
Landlord Terms & Fees
Complaints Procedure
Should you have any problems with our service which you are unable to resolve with the Negotiator involved or the branch/department Manager, you should write to the company Director for the area/department in question. This complaint will be acknowledged within two working days of receipt and an investigation undertaken. A formal written outcome of the investigation will be sent to you within 10 working days.
A written statement expressing Ashmore Residential’s final view will be sent to you and will include any offer made. This letter will confirm that you are entitled, if dissatisfied, to refer the matter to The Property Ombudsman (TPO) within 12 months for a review. For the avoidance of doubt, TPO will only review complaints made by consumers.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House, 43-45 Milford Street, Salisbury, Wiltshire, SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Ashmore Residential is a member of ARLA Propertymark. As a member Agent, we have adhere to strict code of conduct, hold Professional Indemnity Insurance and have Client Money Protection Bonding (CMP).All Client Money is held in a separate ring-fenced account that is fully audited each year under the ARLA Propertymark Regulations.
Client Money Protection (CMP) is provided by ARLA Propertymark – Association of Residential Letting Agents.
Click here to see our certificate.
See link for our Client Money Handling Procedures.
